Your Privacy Is Our Priority

1.1 Registration and Account Information

When you create an account on 117bet, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• Mobile phone number
• Email address
• Password (stored in encrypted form)
• Preferred currency (BDT / Taka)

1.2 Payment and Transaction Information

To process financial transactions, we collect:

• Payment method (bKash, Nagad, Rocket, Upay, or bank transfer)
• Mobile wallet number or bank account details
• Deposit and withdrawal history
• Transaction date, amount, and reference number

We never store full card numbers or PIN codes. All payment information is transmitted via SSL encryption.

1.3 Identity Verification Information (KYC)

In accordance with applicable regulations and to prevent fraud, we may request:

• National ID card (NID) or passport copy
• Proof of address (utility bill or bank statement)
• Proof of mobile wallet ownership

KYC documents are used solely for verification purposes and are stored securely.

1.4 Technical and Usage Information

When you browse the 117bet website, the following information may be collected automatically:

• IP address and connection type
• Browser type and version
• Device type (mobile, desktop)
• Operating system
• Pages visited and time spent
• Referrer URL
• Cookie and session data

117bet uses the information collected from you for the following purposes:

1. Account management: Creating, verifying, and managing your account.
2. Processing financial transactions: Executing deposits and withdrawals; ensuring secure payments via bKash, Nagad, Rocket, Upay, and bank transfer.
3. Service delivery: Providing access to games, sports betting, and live casino services.
4. Customer support: Resolving your questions and complaints promptly.
5. Security and fraud prevention: Detecting and preventing account misuse, money laundering, and other illegal activities.
6. Responsible gaming: Monitoring problematic behavior and providing support in accordance with our Responsible Gaming policy.
7. Legal obligations: Complying with applicable laws and regulations.
8. Service improvement: Analyzing user experience to improve the platform.
9. Communication: Sending important account-related notifications.

117bet applies industry-standard security measures to keep your personal information safe:

Please note that no data transmission over the internet is 100% secure. We take every precaution, but we cannot guarantee complete security.

As a 117bet user, you have the following rights over your own information:

• Right of access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete information.
• Right to erasure: In certain circumstances you may request deletion of your information — however, information subject to legal obligations may not be erasable.
• Right to withdraw consent: You may opt out of marketing communications at any time.
• Right to data portability: In certain cases you may receive a copy of your information.

To exercise any of these rights, contact us via live chat or email. We will respond as quickly as possible after verifying your identity.

If a data breach occurs that poses a serious risk to your information, we will:

• Notify affected users within 72 hours of the incident where possible.
• Provide information about the nature of the breach and its potential impact.
• Inform you of the steps taken to protect your information.
• Advise you on what steps you can take.